HR Academy exam & certificate
The HR Academy is a free course that teaches HR through Operentra. When you have worked through it, you can sit its graded final exam from My Account and, once you pass, issue a certificate with a QR code that anyone can use to check it.
Open your avatar menu → My Account → HR Academy (/profile?tab=academy).
The exam belongs to your account, not to a workspace: you see the same
exam, result and certificate whichever company you are signed into, whether
you use the admin area or the employee portal.
Before you start
The HR Academy tab sums up the rules and links to the course and to the practice assessment (Chapter 98). The practice assessment shows its answers, so it is the best way to find out where you stand first.
Taking the exam
| Questions | 30, drawn from every part of the course. Each attempt draws a new set, and the options are shuffled. |
| Time | 45 minutes, counted from the moment you confirm Start exam. |
| Pass mark | 80% (24 of 30). |
| Retakes | If you don't pass, the next attempt opens 24 hours after that attempt ended. |
- Click Start exam and confirm. The clock starts straight away and keeps running if you leave the page.
- Answer the questions; all of them are on one page. The bar at the top shows how many you have answered and the time left, and turns amber in the last 5 minutes.
- Click Submit exam. If some questions are unanswered you are asked to confirm: an unanswered question counts as wrong.
Your answers are saved in this browser on this device as you go, so reloading the page keeps them. They are not saved anywhere else until you submit, so finish the exam on the device you started it on.
When the time runs out, the page submits whatever you have answered. If nothing is submitted in time (for example because the page was closed), the attempt counts as not passed.
Your result
After you submit, the tab shows your score and a breakdown by part of the course: how many questions you got right out of how many were asked from each part, with parts below the pass mark highlighted and a link to the start of each part. It does not show which questions you got wrong or the right answers.
If you did not pass, the tab shows when you can take the exam again, in your own local time. Use the breakdown to choose which parts to revisit.
Once you have passed, you cannot take the exam again.
Issuing your certificate
After a pass, the tab asks for the name to print on the certificate. It starts with your account name; correct it if needed (2 to 150 characters) and click Issue certificate. Check the spelling first: the certificate is issued once, and the name cannot be changed afterwards.
The certificate shows your name, your score, the date it was issued, a
certificate number (for example OHA-26-7KQ2MX) and a QR code. From the tab
you can:
- Download PDF — an A4 landscape certificate, ready to print.
- Copy verification link — to add to a CV, a profile or an email.
- Open verification page — the page the QR code leads to.
Verifying a certificate
Anyone can scan the QR code or open the verification link, without signing in. The page shows whether the certificate is valid or revoked, the holder's name, the course, the issue date, the certificate number and the score, with the certificate PDF beneath it.
If a certificate is revoked, the page says so and the PDF is no longer available from it, and the HR Academy tab shows the revocation date.
An administrator who is signed in as you (for support) can see the HR Academy tab, but cannot start or submit the exam or issue a certificate for you.