About the role
Mumara is an all-in-one marketing automation and email service platform built to support businesses with email marketing, automation, lead management, and reliable customer communication.
In this role, you will be responsible for reaching out to potential customers through phone calls, explaining Mumara’s products and services, understanding client requirements, and generating qualified leads for the sales team. You will play an important role in building first-level communication with prospects and creating interest in our solutions.
This position is ideal for someone who has strong communication skills, enjoys speaking with people, and is motivated to achieve daily and monthly sales targets.
What you'll do
- Make outbound calls to potential clients and introduce Mumara’s products and services.
- Generate qualified leads by identifying client needs and business requirements.
- Explain product features, pricing, and service benefits in a clear and professional manner.
- Follow up with interested prospects through calls, WhatsApp, and email where required.
- Maintain accurate records of calls, leads, follow-ups, and client responses in the system.
- Coordinate with the sales and onboarding teams to move qualified leads toward closing.
- Handle basic customer questions and guide prospects to the right solution.
- Achieve daily calling targets and monthly lead generation or sales goals.
- Build positive relationships with prospects and represent the company professionally.
What we're looking for
- Experience: 1–2 years of experience in telesales, telemarketing, customer support, or business development.
- Communication: Good verbal communication skills in Urdu and English with a confident phone presence.
- Sales Ability: Ability to understand customer needs and present solutions effectively.
- Product Interest: Basic understanding of software, digital marketing, email marketing, or SaaS products is preferred.
- Follow-up Skills: Strong ability to follow up with prospects and manage multiple leads at the same time.
- Confidence: Comfortable making calls, handling objections, and speaking with business clients.
- Mindset: Target-oriented, disciplined, energetic, and willing to learn.
- Computer Skills: Basic knowledge of CRM, email, Google Sheets, or similar tools.
Benefits & perks
- Competitive monthly salary with performance-based incentives.
- Commission opportunities based on qualified leads and successful sales.
- EOBI and Provident Fund benefits as per company policy.
- Annual, casual, and medical leave entitlements.
- Professional training on Mumara products, sales communication, and client handling.
- Career growth opportunities within the sales and business development department.
- Modern, friendly, and collaborative office environment in Lahore.